No more 45-minute waits. No more scripts. No more being bounced around. Two hours on hold with no answer? That's not a support system - that's abandonment. Your business deserves better than this.
Take screenshots of your 2-hour call timer. This is evidence for potential service complaints or contract disputes.
Extended hold times with no answer may warrant a Better Business Bureau complaint.
If you have your original sales rep's contact, try reaching them - they may have internal escalation paths.
Call (971) 408-0163 for providers who actually answer their phones.
| Feature | Clover | CapClover |
|---|---|---|
| Customer Support | ✗ Long hold times, unresponsive | ✓ Your assigned rep's direct line |
| Business Funding | ✗ Limited or no options | ✓ Up to $500,000 |
| Approval Time | ✗ Weeks or denied | ✓ Same-day decisions |
| Hidden Fees | ✗ Frequently reported | ✓ Transparent pricing |
| Contract Terms | ✗ Early termination fees | ✓ Flexible terms |
Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.
You may be able to dispute charges for periods where support was unavailable. Document all attempted contacts.
At this point, alternative contact methods (email, social media, chat) or switching providers may be more productive.
Consistent support failures are a red flag. Reliable payment processing requires reliable support.