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Clover 7shifts Integration Not Working?

7shifts is built for restaurant scheduling. When the Clover integration fails, your labor management suffers. Managers need real-time data to make smart scheduling decisions.

Quick Fixes to Try Right Now

1

Verify Employee Mapping

Check that employees in Clover are properly linked to their 7shifts profiles. Mismatched employee IDs cause time tracking data to fail syncing.

2

Check Time Clock Settings

Ensure Clover's time clock is properly configured. Verify that clock in/out punches are being recorded and that the time zone settings match between Clover and 7shifts.

3

Review Role/Department Setup

Jobs, roles, and departments in Clover must map to 7shifts pay categories. Check that each position is properly linked for accurate wage calculations.

4

Audit Recent Time Entries

Look for error entries in both systems. Sometimes individual time punches fail while others succeed. Identify patterns in failed entries to diagnose the root cause.

5

Check Payroll Period Alignment

Verify that your pay periods in Clover match 7shifts. Misaligned periods can cause data to appear missing when it's actually assigned to a different timeframe.

Still Having Issues? Compare Your Options

Feature Clover CapClover
Customer Support Long hold times, unresponsive Your assigned rep's direct line
Business Funding Limited or no options Up to $500,000
Approval Time Weeks or denied Same-day decisions
Hidden Fees Frequently reported Transparent pricing
Contract Terms Early termination fees Flexible terms

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Frequently Asked Questions

Why isn't employee time syncing to 7shifts?
Time sync failures usually stem from employee ID mismatches or clock configuration issues. Verify that each Clover employee is properly linked to their 7shifts profile.
How do I fix incorrect hours in 7shifts?
First, check the raw time punches in Clover. If they're correct there but wrong in 7shifts, the issue is in the sync or mapping. You may need to manually correct and then fix the underlying mapping issue.
Can Clover track breaks for 7shifts?
Yes, Clover can track meal and rest breaks if properly configured. Check your time clock settings to ensure break tracking is enabled and verify that breaks sync correctly to 7shifts.
What if an employee forgot to clock out?
Managers can edit time entries in Clover. After correction, force a sync to 7shifts. Consider enabling alerts for missing clock-outs to catch issues before payroll processing.
Is there a more reliable payroll integration?
CapClover works with businesses to find payment solutions with better workforce management integration. Call us to discuss your specific payroll and scheduling needs.