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Clover Asana Connection Issues? Here's Help

Asana keeps your team organized, but disconnected from Clover means manual task creation and missed triggers. When the integration fails, your workflows break down. Let's reconnect your systems.

Quick Fixes to Try Right Now

1

Re-authorize Connection

Go to Settings > Integrations in Clover and find Asana. Disconnect the integration, then reconnect it. This refreshes OAuth tokens and often fixes authorization errors.

2

Check Data Permissions

Verify that Clover has permission to share customer data with Asana. Review your integration settings to ensure contact info, purchase history, and other required data types are enabled.

3

Verify Field Mapping

Check that customer fields in Clover (name, email, phone) are properly mapped to Asana contact fields. Unmapped or incorrectly mapped fields cause sync failures.

4

Test with New Customer

Create a test transaction with a new customer email. Wait 15 minutes and check if the contact appears in Asana. This helps determine if the issue is with new contacts or historical data.

5

Check API Rate Limits

Some marketing platforms have API rate limits. If you're syncing many contacts, they may be throttling requests. Check Asana API status and consider scheduling syncs during off-peak hours.

Still Having Issues? Compare Your Options

Feature Clover CapClover
Customer Support Long hold times, unresponsive Your assigned rep's direct line
Business Funding Limited or no options Up to $500,000
Approval Time Weeks or denied Same-day decisions
Hidden Fees Frequently reported Transparent pricing
Contract Terms Early termination fees Flexible terms

Tired of Clover Headaches?

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Frequently Asked Questions

Why aren't my customer contacts syncing to Asana?
Contact sync requires proper email capture at checkout. Verify that you're collecting customer emails in Clover and that the Asana integration has permission to access customer data.
How long does it take for contacts to appear in Asana?
Most marketing integrations sync contacts within 15-30 minutes. If contacts aren't appearing after an hour, check the integration status and look for error messages in both platforms.
Can I segment Clover customers in Asana?
Yes, most integrations pass purchase data that allows segmentation. You can create segments based on purchase amount, frequency, product categories, and more depending on what data syncs.
What customer data syncs from Clover to Asana?
Typically name, email, phone, purchase history, and order totals sync. Some integrations also pass items purchased, visit frequency, and lifetime value. Check your integration settings for details.
How can I improve my Clover marketing integration?
CapClover can recommend payment solutions with stronger native marketing integrations. Many businesses find better results with purpose-built restaurant or retail marketing platforms.