Skip the call center - reach your dedicated rep directly (971) 408-0163

Clover Caviar Integration Not Working?

Caviar brings you premium delivery customers willing to pay more. When the integration fails, you miss those high-value orders or scramble to manage them manually. Let's fix this critical connection.

Quick Fixes to Try Right Now

1

Verify Tablet Connection

Many delivery integrations require a tablet or specific app. Ensure your delivery integration tablet/app is online, logged in, and showing as connected in both Clover and Caviar.'

2

Check Order Settings

In your Caviar merchant dashboard, verify your store is marked as 'Open' and accepting orders. Also check that menu sync is enabled and your operating hours are correct.

3

Test Menu Sync

Force a menu sync from your Caviar dashboard. Check that all items, modifiers, prices, and availability match between Clover and Caviar. Sync errors often cause order failures.

4

Restart Integration Services

On your Clover device, go to Settings > Apps and find the Caviar integration app. Force stop the app and restart it. This clears temporary connection issues.

5

Verify Network Connectivity

Delivery platform integrations require stable internet. Check your WiFi/ethernet connection. Consider a dedicated network for your POS to prevent bandwidth issues during peak hours.

Still Having Issues? Compare Your Options

Feature Clover CapClover
Customer Support Long hold times, unresponsive Your assigned rep's direct line
Business Funding Limited or no options Up to $500,000
Approval Time Weeks or denied Same-day decisions
Hidden Fees Frequently reported Transparent pricing
Contract Terms Early termination fees Flexible terms

Tired of Clover Headaches?

Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.

Frequently Asked Questions

Why are my Caviar orders not appearing in Clover?
This usually indicates a connection issue between the platforms. Check that both the Clover and Caviar apps are running and connected to the internet. Also verify your store is marked as 'open' in Caviar.
How do I fix duplicate orders from Caviar?
Duplicate orders often occur when the integration receives the same order multiple times due to timeout issues. Check your network stability and consider setting up order acknowledgment confirmations.
Can I manage Caviar menu from Clover?
This depends on your integration setup. Some integrations allow two-way menu sync, while others require you to manage menus in each platform separately. Check your integration documentation.
What if Caviar orders have wrong prices?
Menu sync issues cause price discrepancies. Force a menu sync from your Caviar dashboard and verify that your Clover prices are the source of truth. Check for pending menu updates that haven't published.
Is there a better delivery integration solution?
CapClover can help you find a payment processing solution with more reliable delivery platform integrations. Call us to discuss your specific needs and volume.