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Clover Equipment Return Charge: What to Expect and How to Avoid Fees

Returning equipment should be straightforward, but surprise charges can turn a simple process into a frustrating one. Knowing what to expect and following proper procedures protects you from unexpected fees.

Quick Fixes to Try Right Now

1

Determine Equipment Ownership

First, clarify whether you own or lease your Clover equipment. If you purchased it outright, there's nothing to return. Leased equipment must be returned per your agreement terms.

2

Request Return Instructions

Contact your processor for official return instructions. Ask for: a return authorization number, pre-paid shipping label (if applicable), and deadline for return.

3

Document Equipment Condition

Before shipping, photograph the equipment from multiple angles. Note serial numbers. This documentation protects you if they claim damage or non-receipt.

4

Use Trackable Shipping

Always ship with tracking and signature confirmation. Keep the tracking number until you confirm the return is processed and no charges are assessed.

Still Having Issues? Compare Your Options

Feature Clover CapClover
Customer Support Long hold times, unresponsive Your assigned rep's direct line
Business Funding Limited or no options Up to $500,000
Approval Time Weeks or denied Same-day decisions
Hidden Fees Frequently reported Transparent pricing
Contract Terms Early termination fees Flexible terms

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Frequently Asked Questions

What is the Clover equipment return charge?
Equipment return charges can occur if: you don't return leased equipment within the required timeframe, equipment is returned damaged, or required accessories are missing. Charges can range from $200-1,500+ depending on equipment type.
How do I properly return Clover equipment?
Request a return authorization from your processor, get a pre-paid shipping label if available, pack equipment securely with all accessories, photograph before shipping, and use trackable shipping with signature confirmation.
What happens if I don't return leased equipment?
Failure to return leased equipment can result in: being charged the full equipment value, continued lease payments, collections activity, and negative credit reporting. Always return equipment promptly.
Can I keep the equipment after my lease ends?
Lease terms vary. Some leases offer purchase options at the end, others require return. Review your lease agreement for end-of-term options. Purchasing may require a final payment.