When tier-1 support can't help and you need to escalate, you shouldn't have to fight to reach a supervisor. You deserve direct access to people who can actually solve your problem.
Note dates, times, and names of agents who couldn't resolve your issue.
Clearly explain how much money you're losing due to the unresolved problem.
Say 'I need to escalate this to a supervisor' - don't accept 'no' from tier 1.
Get a case number and callback timeframe in writing (email confirmation).
Call (971) 408-0163 for direct escalation to management-level support.
| Feature | Clover | CapClover |
|---|---|---|
| Customer Support | ✗ Long hold times, unresponsive | ✓ Your assigned rep's direct line |
| Business Funding | ✗ Limited or no options | ✓ Up to $500,000 |
| Approval Time | ✗ Weeks or denied | ✓ Same-day decisions |
| Hidden Fees | ✗ Frequently reported | ✓ Transparent pricing |
| Contract Terms | ✗ Early termination fees | ✓ Flexible terms |
Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.