Loyalty programs should reward your customers, not create headaches for you. If Clover's loyalty features are causing more problems than they're solving, you're not alone.
In Clover Dashboard, go to More Tools > Loyalty > Settings to verify your program is configured correctly.
Run a test transaction to ensure customers can sign up and earn points properly.
Check that point values and redemption rules match your intended program structure.
Ensure loyalty reports are tracking participation and redemptions accurately.
| Feature | Clover | CapClover |
|---|---|---|
| Customer Support | ✗ Long hold times, unresponsive | ✓ Your assigned rep's direct line |
| Business Funding | ✗ Limited or no options | ✓ Up to $500,000 |
| Approval Time | ✗ Weeks or denied | ✓ Same-day decisions |
| Hidden Fees | ✗ Frequently reported | ✓ Transparent pricing |
| Contract Terms | ✗ Early termination fees | ✓ Flexible terms |
Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.