Unexpected fees can seriously hurt your business margins. You deserve to know exactly what you're being charged for and why. Let's investigate these charges together.
Download your statement from the Clover Dashboard. Look for line items labeled 'regulatory fee,' 'PCI compliance,' or 'service charges.'
Compare current rates to your original contract. Processors often increase rates after the initial promotional period ends.
Transactions that don't meet certain criteria get charged higher 'non-qualified' rates. Review which transactions triggered these fees.
Call your payment processor (not Clover directly) to get an explanation of each fee. Request this in writing.
Ask for a complete breakdown of all fees. Many merchants discover they're being charged for services they don't use.
| Feature | Clover | CapClover |
|---|---|---|
| Customer Support | ✗ Long hold times, unresponsive | ✓ Your assigned rep's direct line |
| Business Funding | ✗ Limited or no options | ✓ Up to $500,000 |
| Approval Time | ✗ Weeks or denied | ✓ Same-day decisions |
| Hidden Fees | ✗ Frequently reported | ✓ Transparent pricing |
| Contract Terms | ✗ Early termination fees | ✓ Flexible terms |
Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.