The Better Business Bureau tracks complaints against Clover and its resellers. The patterns reveal systemic issues that affect thousands of merchants. Let's examine what these complaints tell us.
BBB complaints against Clover resellers frequently mention billing issues, contract disputes, and support failures.
Complaints may be filed against Fiserv (Clover's parent), specific resellers, or both. The fragmented system confuses merchants.
If you have complaints, document everything. BBB filings can sometimes prompt resolution.
CapClover's straightforward structure avoids the confusion that generates so many BBB complaints.
| Feature | Clover | CapClover |
|---|---|---|
| Customer Support | ✗ Long hold times, unresponsive | ✓ Your assigned rep's direct line |
| Business Funding | ✗ Limited or no options | ✓ Up to $500,000 |
| Approval Time | ✗ Weeks or denied | ✓ Same-day decisions |
| Hidden Fees | ✗ Frequently reported | ✓ Transparent pricing |
| Contract Terms | ✗ Early termination fees | ✓ Flexible terms |
Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.
Ratings vary by reseller. Many have significant complaint histories. CapClover maintains clean business practices.
If you have unresolved issues, a BBB complaint can sometimes prompt action. Document your communications.
The reseller model creates accountability gaps. Merchants don't know who to hold responsible.
CapClover maintains high standards and addresses issues proactively. Our dedicated rep model prevents most problems.