Unexpected charges, rate increases, and mysterious fees frustrate Fort Worth merchants daily. When your processor takes more than expected, it directly impacts your bottom line. You deserve transparent billing.
Log into your Clover Dashboard and download the last 6 months of statements for thorough review.
Compare each statement against your original contract. Highlight any charges that weren't disclosed or seem incorrect.
Divide total fees by total processed volume. This reveals your true processing cost, often higher than quoted rates.
Contact Clover billing specifically (not general support) and request a formal review of disputed charges.
For unauthorized charges, you may dispute through your bank. Document everything before initiating disputes.
| Feature | Clover | CapClover |
|---|---|---|
| Customer Support | ✗ Long hold times, unresponsive | ✓ Your assigned rep's direct line |
| Business Funding | ✗ Limited or no options | ✓ Up to $500,000 |
| Approval Time | ✗ Weeks or denied | ✓ Same-day decisions |
| Hidden Fees | ✗ Frequently reported | ✓ Transparent pricing |
| Contract Terms | ✗ Early termination fees | ✓ Flexible terms |
Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.