Telling a customer they don't have enough money is one of the most awkward parts of retail. You want to help them while maintaining their dignity and completing the sale if possible.
Suggest splitting the purchase between two cards or methods.
Help the customer remove items to bring the total within their available balance.
Sometimes running as credit vs debit (or vice versa) accesses different accounts.
Apple Pay, Google Pay, or other digital wallets might have different funding sources.
| Feature | Clover | CapClover |
|---|---|---|
| Customer Support | ✗ Long hold times, unresponsive | ✓ Your assigned rep's direct line |
| Business Funding | ✗ Limited or no options | ✓ Up to $500,000 |
| Approval Time | ✗ Weeks or denied | ✓ Same-day decisions |
| Hidden Fees | ✗ Frequently reported | ✓ Transparent pricing |
| Contract Terms | ✗ Early termination fees | ✓ Flexible terms |
Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.