WiFi can be unreliable for payment processing. If you're trying to use ethernet for a stable connection but the adapter isn't working, you're stuck with inconsistent performance.
Ensure the ethernet cable is fully inserted at both the adapter and router/switch. Try a different cable and different router port.
Not all USB ethernet adapters work with Clover. Use only Clover-approved adapters or the included accessory.
The adapter should have a link light when properly connected. No lights indicate no connection - check cable, port, and adapter.
For best results, disable WiFi in settings when using ethernet. Some Clover devices may not properly prioritize ethernet over WiFi.
| Feature | Clover | CapClover |
|---|---|---|
| Customer Support | ✗ Long hold times, unresponsive | ✓ Your assigned rep's direct line |
| Business Funding | ✗ Limited or no options | ✓ Up to $500,000 |
| Approval Time | ✗ Weeks or denied | ✓ Same-day decisions |
| Hidden Fees | ✗ Frequently reported | ✓ Transparent pricing |
| Contract Terms | ✗ Early termination fees | ✓ Flexible terms |
Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.
Ethernet is more reliable - no signal fluctuations, lower latency, more consistent performance. Recommended for high-volume locations.
Clover sells approved adapters. Third-party adapters must be USB 2.0 compatible and use common chipsets. Not all adapters are guaranteed to work.
Check if the network cable was damaged or disconnected, if your router/switch changed configuration, or if a firmware update affected network settings.