If your Clover relies on a WiFi dongle and it stops working, you're suddenly offline and can't process payments. Let's troubleshoot and get you reconnected.
Unplug the WiFi dongle, wait 15 seconds, plug it back in. Sometimes the USB connection needs to be refreshed.
If your Clover has multiple USB ports, try a different one. Some ports may provide more consistent power.
Go to Settings > Network > WiFi. Forget your network and reconnect with the password. Ensure you're connecting to the correct network.
Only certain WiFi dongles work with Clover. Using incompatible adapters will result in no detection or poor performance.
| Feature | Clover | CapClover |
|---|---|---|
| Customer Support | ✗ Long hold times, unresponsive | ✓ Your assigned rep's direct line |
| Business Funding | ✗ Limited or no options | ✓ Up to $500,000 |
| Approval Time | ✗ Weeks or denied | ✓ Same-day decisions |
| Hidden Fees | ✗ Frequently reported | ✓ Transparent pricing |
| Contract Terms | ✗ Early termination fees | ✓ Flexible terms |
Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.
Clover uses specific approved WiFi adapters. Using unauthorized dongles may work but isn't supported and can cause issues.
Frequent disconnections can indicate interference, weak signal, power management issues, or a failing dongle. Try relocating the device or switching to ethernet.
No, Clover devices require compatible adapters with specific chipsets. Random adapters usually won't work or will have driver issues.