Your Clover Flex should give you freedom to accept payments anywhere in San Antonio. When it stops working, that flexibility becomes a liability. Let's diagnose the problem and get you back in business.
Ensure your Flex has at least 20% battery. Low battery causes erratic behavior and failed connections.
Hold the power button for 10 seconds to force restart. Many issues resolve with a simple reboot.
Go to Settings > Network and ensure you're connected to a strong WiFi signal. Try moving closer to your router.
If you have the LTE model, check cellular connectivity in Settings > Network. Toggle airplane mode on/off to reset.
Check Settings > About > System Updates. Running outdated software is a common cause of Flex issues.
| Feature | Clover | CapClover |
|---|---|---|
| Customer Support | ✗ Long hold times, unresponsive | ✓ Your assigned rep's direct line |
| Business Funding | ✗ Limited or no options | ✓ Up to $500,000 |
| Approval Time | ✗ Weeks or denied | ✓ Same-day decisions |
| Hidden Fees | ✗ Frequently reported | ✓ Transparent pricing |
| Contract Terms | ✗ Early termination fees | ✓ Flexible terms |
Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.