Having your hard-earned money held by your processor is one of the most stressful situations a merchant can face. Bills don't wait, and neither should your funds.
Check your dashboard or contact support to understand specifically why funds are being held.
Prepare invoices, delivery confirmations, customer communications - anything proving legitimate transactions.
The faster you respond to documentation requests, the faster holds can be released.
Ask for a specific date when funds will be released and get it in writing.
| Feature | Clover | CapClover |
|---|---|---|
| Customer Support | ✗ Long hold times, unresponsive | ✓ Your assigned rep's direct line |
| Business Funding | ✗ Limited or no options | ✓ Up to $500,000 |
| Approval Time | ✗ Weeks or denied | ✓ Same-day decisions |
| Hidden Fees | ✗ Frequently reported | ✓ Transparent pricing |
| Contract Terms | ✗ Early termination fees | ✓ Flexible terms |
Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.