Having your funds held or account flagged by risk management is stressful and can threaten your business operations. You need answers and resolution, not endless holds and transfers.
Carefully read any emails or letters from Clover's risk team. They often specify what documentation is needed.
Gather business licenses, tax returns, bank statements, and any other documents proving your business legitimacy.
Large spikes in volume or ticket size often trigger risk reviews. Be prepared to explain any unusual activity.
Ask for written confirmation of your account status and any deadlines for providing documentation.
| Feature | Clover | CapClover |
|---|---|---|
| Customer Support | ✗ Long hold times, unresponsive | ✓ Your assigned rep's direct line |
| Business Funding | ✗ Limited or no options | ✓ Up to $500,000 |
| Approval Time | ✗ Weeks or denied | ✓ Same-day decisions |
| Hidden Fees | ✗ Frequently reported | ✓ Transparent pricing |
| Contract Terms | ✗ Early termination fees | ✓ Flexible terms |
Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.