A failed identity verification can feel like a dead end. But it doesn't have to be. There are often solutions, and alternative providers with different verification processes.
Ask Clover exactly why verification failed. General rejections don't help you fix the issue.
Ensure your legal name matches exactly between your ID, application, and business documents.
Make sure your ID isn't expired and the photo/information is clearly visible in any uploaded images.
Sometimes starting fresh with a new application after correcting issues is faster than appealing.
| Feature | Clover | CapClover |
|---|---|---|
| Customer Support | ✗ Long hold times, unresponsive | ✓ Your assigned rep's direct line |
| Business Funding | ✗ Limited or no options | ✓ Up to $500,000 |
| Approval Time | ✗ Weeks or denied | ✓ Same-day decisions |
| Hidden Fees | ✗ Frequently reported | ✓ Transparent pricing |
| Contract Terms | ✗ Early termination fees | ✓ Flexible terms |
Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.