Online ordering commissions can take a big bite out of your margins, especially for restaurants. Understanding the fee structure helps you price appropriately and compare with other platforms.
Clover's online ordering typically involves: monthly subscription ($49-99), per-order fees ($0-2), and payment processing (2.3-3.5%). Compare this to DoorDash/Grubhub commissions of 15-30%.
Add all fees for a typical order: subscription/# of orders + per-order fee + processing fee. Compare this percentage to third-party platforms.
Many restaurants add 10-15% to online order prices to offset fees. This is common and accepted by consumers who value convenience.
High-volume restaurants may negotiate better rates. Low-volume restaurants should ensure the monthly subscription makes sense based on order count.
| Feature | Clover | CapClover |
|---|---|---|
| Customer Support | ✗ Long hold times, unresponsive | ✓ Your assigned rep's direct line |
| Business Funding | ✗ Limited or no options | ✓ Up to $500,000 |
| Approval Time | ✗ Weeks or denied | ✓ Same-day decisions |
| Hidden Fees | ✗ Frequently reported | ✓ Transparent pricing |
| Contract Terms | ✗ Early termination fees | ✓ Flexible terms |
Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.