In 2024, charging extra for paper statements feels outdated. The good news is this fee is completely avoidable with a simple settings change. Let's get this unnecessary charge off your bill.
Access your processor's online portal (not the Clover dashboard). Navigate to account settings or preferences to find statement delivery options.
Select electronic/email delivery for statements. Ensure your email address on file is correct and checked regularly. Save changes.
Call customer service to confirm your paperless preference is active. Ask when the fee will stop appearing (usually next billing cycle). Request this confirmation in writing.
Ask for a refund of recent paper statement fees, especially if you didn't know paperless was an option. Many processors will credit back 2-3 months as a courtesy.
| Feature | Clover | CapClover |
|---|---|---|
| Customer Support | ✗ Long hold times, unresponsive | ✓ Your assigned rep's direct line |
| Business Funding | ✗ Limited or no options | ✓ Up to $500,000 |
| Approval Time | ✗ Weeks or denied | ✓ Same-day decisions |
| Hidden Fees | ✗ Frequently reported | ✓ Transparent pricing |
| Contract Terms | ✗ Early termination fees | ✓ Flexible terms |
Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.