Clover Statement Fee Explained: What You're Paying For and How to Avoid It

A statement fee might seem small, but when you're already paying multiple fees, every dollar counts. Many merchants don't realize this fee is often optional and easily avoided. Let's break down what you're paying for and how to stop.

Quick Fixes to Try Right Now

Identify the Fee on Your Statement

Look for line items labeled 'Statement Fee,' 'Monthly Statement,' or 'Paper Statement Fee.' This typically ranges from $5-15/month. Some processors bury it under 'Account Maintenance.'

Switch to Electronic Statements

Most processors will waive the statement fee if you opt for paperless/electronic statements. Log into your merchant portal or call support to update your preferences.

Verify the Change in Writing

After switching to paperless, get written confirmation that the fee will be removed. Check your next statement to ensure the fee is actually gone.

Request a Retroactive Credit

Ask your processor to credit back several months of statement fees as a goodwill gesture for being a loyal customer. Many will agree to 3-6 months of credits.

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Frequently Asked Questions

What is the Clover statement fee for?

The statement fee covers the cost of generating, printing, and mailing your monthly merchant statement. It typically ranges from $5-15/month. This fee is separate from your processing fees and account fees.

Can I avoid the Clover statement fee?

Yes, most processors will waive this fee if you switch to electronic/paperless statements. Simply update your preferences in your merchant portal or call customer support to make the change.

Why am I being charged a statement fee with paperless billing?

If you're already paperless but still seeing this fee, it may be mislabeled or your processor may not have properly updated your account. Call to dispute the charge and ensure your paperless preference is correctly recorded.

Is the statement fee negotiable?

Yes, like most merchant fees, the statement fee can be negotiated, especially if you process significant volume or have been a long-term customer. Some processors will eliminate it entirely as part of a rate negotiation.