SIM card errors prevent your mobile Clover device from using cellular data. If you rely on LTE for connectivity at events, pop-ups, or locations without WiFi, this needs fixing.
Power off the device. Remove the SIM card, inspect it for damage or dirt. Reinsert it firmly and power on.
SIM cards only fit one way. Ensure the notched corner is aligned correctly with the SIM slot diagram.
Contact your cellular provider to confirm the SIM is activated and the data plan is current. Deactivated SIMs show as errors.
If possible, test the SIM in another compatible device to determine if the SIM or the Clover device is the problem.
| Feature | Clover | CapClover |
|---|---|---|
| Customer Support | ✗ Long hold times, unresponsive | ✓ Your assigned rep's direct line |
| Business Funding | ✗ Limited or no options | ✓ Up to $500,000 |
| Approval Time | ✗ Weeks or denied | ✓ Same-day decisions |
| Hidden Fees | ✗ Frequently reported | ✓ Transparent pricing |
| Contract Terms | ✗ Early termination fees | ✓ Flexible terms |
Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.
Clover cellular devices typically use standard SIM sizes (varies by model). Check your specific device documentation for the correct SIM type.
This depends on your device and carrier restrictions. Some Clover devices are locked to specific carriers. Check with your provider.
Common causes: improperly seated SIM, damaged SIM, damaged SIM reader, or deactivated SIM. Try reseating first, then test with a known-good SIM.