Software updates should keep your system secure and working well, but charging extra for them feels like double-dipping when you're already paying monthly fees. Let's examine this charge.
Check your merchant agreement to see if software updates are included in your monthly subscription. Many plans include updates; separate fees may be inappropriate.
Determine if this is a one-time upgrade fee (new features), recurring maintenance fee, or something else. Context helps you decide if it's justified.
Call your processor and ask specifically what the software update fee covers. If updates should be included in your plan, dispute the charge.
If software updates cost extra, compare total costs with competitors who include updates. Factor this into your overall cost comparison.
| Feature | Clover | CapClover |
|---|---|---|
| Customer Support | ✗ Long hold times, unresponsive | ✓ Your assigned rep's direct line |
| Business Funding | ✗ Limited or no options | ✓ Up to $500,000 |
| Approval Time | ✗ Weeks or denied | ✓ Same-day decisions |
| Hidden Fees | ✗ Frequently reported | ✓ Transparent pricing |
| Contract Terms | ✗ Early termination fees | ✓ Flexible terms |
Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.