Your Clover Station Pro is the hub of your business operations. When it stops working, everything grinds to a halt. Let's diagnose the issue and find a solution quickly.
Is the screen blank? Payment processing failing? Printer not working? Identifying the specific symptom helps narrow down the cause.
Turn off the Station Pro, printer, and customer-facing display. Unplug everything for 2 minutes. Reconnect and power on in sequence: Station first, then peripherals.
The Station Pro has multiple connection points. Verify the hub, printer, and display cables are all securely connected. Reseat each connection.
Run a small test transaction to see if the issue is with the display, payment processing, or both. This helps isolate the problem.
| Feature | Clover | CapClover |
|---|---|---|
| Customer Support | ✗ Long hold times, unresponsive | ✓ Your assigned rep's direct line |
| Business Funding | ✗ Limited or no options | ✓ Up to $500,000 |
| Approval Time | ✗ Weeks or denied | ✓ Same-day decisions |
| Hidden Fees | ✗ Frequently reported | ✓ Transparent pricing |
| Contract Terms | ✗ Early termination fees | ✓ Flexible terms |
Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.
Payment failures can be caused by network issues, outdated software, or problems with your merchant account. Start by checking your internet connection and running a software update.
A black screen could indicate a power issue, display failure, or software crash. Try a hard restart first. If that doesn't work, the display may need replacement.
Yes, having a Clover Flex as backup is smart business continuity planning. However, there are other POS options that offer better reliability and support.