The customer-facing display lets customers verify their order and enter tips. When it goes blank, you lose that transparency and may see reduced tips. Let's fix it.
The customer display connects via cable to the main unit. Ensure this cable is firmly seated. Try unplugging and reconnecting.
The display brightness might be set to zero. Go to Settings > Display on the main unit and check customer display brightness settings.
Power off everything - main terminal, customer display, printer. Wait 2 minutes. Power on the main terminal first, then peripherals.
If the display has a separate power connection, verify it's plugged in. Test the outlet with another device.
| Feature | Clover | CapClover |
|---|---|---|
| Customer Support | ✗ Long hold times, unresponsive | ✓ Your assigned rep's direct line |
| Business Funding | ✗ Limited or no options | ✓ Up to $500,000 |
| Approval Time | ✗ Weeks or denied | ✓ Same-day decisions |
| Hidden Fees | ✗ Frequently reported | ✓ Transparent pricing |
| Contract Terms | ✗ Early termination fees | ✓ Flexible terms |
Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.
Sudden blackout typically indicates power loss, cable disconnection, display hardware failure, or a software crash. Start with cable and power checks.
Yes, Clover functions without it. However, you lose customer order verification and tip entry features. Customers would need to sign on the main terminal.
Replacement costs vary by model, typically $100-400. Consider whether ongoing equipment costs justify exploring alternative POS solutions.