A customer claims they paid but you can't find the transaction? Or you need transaction details for a dispute? Missing records create serious problems.
Try searching by amount, date range, last four digits of card, or customer name if captured.
If you have multiple Clover devices, the transaction may be on a different terminal.
Check batch close reports for the date in question. Transactions show even if removed from main view.
If device was offline, transactions may be pending upload. Connect device and force sync.
| Feature | Clover | CapClover |
|---|---|---|
| Customer Support | ✗ Long hold times, unresponsive | ✓ Your assigned rep's direct line |
| Business Funding | ✗ Limited or no options | ✓ Up to $500,000 |
| Approval Time | ✗ Weeks or denied | ✓ Same-day decisions |
| Hidden Fees | ✗ Frequently reported | ✓ Transparent pricing |
| Contract Terms | ✗ Early termination fees | ✓ Flexible terms |
Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.