Realized a mistake after closing your batch? Unfortunately voids become refunds after batch close, which means different processing. We'll help you understand your options.
Voids cancel transactions before settlement. After batch close, you must process a refund, which is a new transaction.
Find the transaction you need to reverse in your Transactions list.
Select the transaction and tap Refund. Enter the full amount or partial amount as needed.
Note why the refund was issued for your records and in case of future disputes.
| Feature | Clover | CapClover |
|---|---|---|
| Customer Support | ✗ Long hold times, unresponsive | ✓ Your assigned rep's direct line |
| Business Funding | ✗ Limited or no options | ✓ Up to $500,000 |
| Approval Time | ✗ Weeks or denied | ✓ Same-day decisions |
| Hidden Fees | ✗ Frequently reported | ✓ Transparent pricing |
| Contract Terms | ✗ Early termination fees | ✓ Flexible terms |
Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.