Unexpected charges on your statement? We understand how alarming it is to see fees you didn't expect. Getting answers from Clover's billing department shouldn't require an hour of your valuable time.
Download your full statement from the Clover dashboard. Note the exact charges, dates, and amounts in question.
Review your original merchant agreement for fee schedules. Many 'surprise' fees are buried in the fine print.
Total up how much you've been overcharged. This helps prioritize which issues to address first.
Collect screenshots of charges and any previous communications about billing issues.
| Feature | Clover | CapClover |
|---|---|---|
| Customer Support | ✗ Long hold times, unresponsive | ✓ Your assigned rep's direct line |
| Business Funding | ✗ Limited or no options | ✓ Up to $500,000 |
| Approval Time | ✗ Weeks or denied | ✓ Same-day decisions |
| Hidden Fees | ✗ Frequently reported | ✓ Transparent pricing |
| Contract Terms | ✗ Early termination fees | ✓ Flexible terms |
Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.