Discovering you've overpaid Clover is frustrating enough - getting that money back shouldn't be a battle. You deserve transparent billing and responsive support.
Gather statements showing the overcharge, calculate the exact amount owed, and document your case clearly.
Send a written refund request via email with documentation. Keep copies of everything.
Check on your refund status weekly. Don't let it fall through the cracks.
If initial request is denied or ignored, escalate to supervisors and consider filing with your state attorney general.
| Feature | Clover | CapClover |
|---|---|---|
| Customer Support | ✗ Long hold times, unresponsive | ✓ Your assigned rep's direct line |
| Business Funding | ✗ Limited or no options | ✓ Up to $500,000 |
| Approval Time | ✗ Weeks or denied | ✓ Same-day decisions |
| Hidden Fees | ✗ Frequently reported | ✓ Transparent pricing |
| Contract Terms | ✗ Early termination fees | ✓ Flexible terms |
Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.