You tried to use Clover's chat feature to avoid phone hold times, only to find it's 'currently unavailable' or stuck on a bot that can't help. It's maddening when every support channel seems to be a dead end.
Clover's live chat is typically only available during business hours (9 AM - 6 PM EST). Outside these hours, you'll get bots or unavailable messages.
Sometimes chat features don't load due to cached data. Clear your browser cache or try an incognito/private window.
Chat widgets can be browser-specific. If Chrome isn't working, try Firefox, Edge, or Safari.
Sign out of your Clover dashboard completely, then sign back in and try the chat feature again.
| Feature | Clover | CapClover |
|---|---|---|
| Customer Support | ✗ Long hold times, unresponsive | ✓ Your assigned rep's direct line |
| Business Funding | ✗ Limited or no options | ✓ Up to $500,000 |
| Approval Time | ✗ Weeks or denied | ✓ Same-day decisions |
| Hidden Fees | ✗ Frequently reported | ✓ Transparent pricing |
| Contract Terms | ✗ Early termination fees | ✓ Flexible terms |
Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.
Clover's chat support is limited by staffing and hours. During peak times or after hours, chat may be unavailable. The chatbot is often the only option and has limited capabilities.
Reviews are mixed. Many merchants find the chatbot frustrating and unable to resolve complex issues. Even live chat agents often need to escalate or create tickets.
Live chat is generally available during business hours EST, but availability varies. The system doesn't clearly communicate when humans vs. bots are available.
Rather than dealing with limited chat support, CapClover provides direct phone access to your dedicated rep who can actually solve problems.