If Clover has charged your credit card for unauthorized fees, incorrect amounts, or services not received, you have the right to dispute those charges. Credit card disputes can be an effective way to recover improperly taken funds.
Call the number on the back of your card and request to dispute a charge. Most issuers have online dispute portals too.
Credit card disputes must typically be filed within 60 days of the statement date. Act quickly when you spot unauthorized charges.
Explain why the charge is unauthorized or incorrect. Include contracts showing agreed pricing if fees don't match.
Credit card investigations can take 30-90 days. Check status regularly and provide additional information if requested.
| Feature | Clover | CapClover |
|---|---|---|
| Customer Support | ✗ Long hold times, unresponsive | ✓ Your assigned rep's direct line |
| Business Funding | ✗ Limited or no options | ✓ Up to $500,000 |
| Approval Time | ✗ Weeks or denied | ✓ Same-day decisions |
| Hidden Fees | ✗ Frequently reported | ✓ Transparent pricing |
| Contract Terms | ✗ Early termination fees | ✓ Flexible terms |
Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.
You can dispute unauthorized charges, incorrect amounts, charges for services not received, or fees that violate your agreement. Each charge needs specific justification.
Federal law gives you 60 days from the statement date to dispute charges. Some issuers allow longer windows, but don't delay.
Disputing charges may strain your relationship with Clover and potentially trigger account review. Consider this before disputing while actively using their services.
Success depends on documentation. Clear evidence of unauthorized charges or contract violations improves your chances significantly.