When customers insert their chip card and get an error, it's embarrassing and time-consuming. Let's get your Clover Flex chip reader working reliably again.
Use a chip reader cleaning card or soft brush to remove debris from the chip slot. Insert and remove several times.
Ask the customer if their card works elsewhere. A damaged chip on the card itself can cause reader errors.
Power off your Clover Flex, wait 30 seconds, and restart. This resets the card reader module.
Go to Settings > About > System Updates and install any available updates. Chip reader bugs are often patched.
Try different chip cards to determine if the issue is with specific cards or the reader itself.
| Feature | Clover | CapClover |
|---|---|---|
| Customer Support | ✗ Long hold times, unresponsive | ✓ Your assigned rep's direct line |
| Business Funding | ✗ Limited or no options | ✓ Up to $500,000 |
| Approval Time | ✗ Weeks or denied | ✓ Same-day decisions |
| Hidden Fees | ✗ Frequently reported | ✓ Transparent pricing |
| Contract Terms | ✗ Early termination fees | ✓ Flexible terms |
Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.