When your Clover Station Duo can't connect to the network, your entire checkout system goes down. We understand the urgency - let's troubleshoot this together and get your business back online.
Verify your router is working by testing other devices. Restart your router by unplugging it for 30 seconds, then plug it back in.
Go to Settings > Network > WiFi and ensure you're connected to the correct network. Re-enter your WiFi password if necessary.
For more stable connectivity, connect an Ethernet cable directly from your router to the Clover Station Duo's Ethernet port.
Power off both the merchant-facing and customer-facing displays. Wait 30 seconds, then power them back on in sequence.
Visit status.clover.com to verify there are no ongoing outages affecting connectivity in your region.
| Feature | Clover | CapClover |
|---|---|---|
| Customer Support | ✗ Long hold times, unresponsive | ✓ Your assigned rep's direct line |
| Business Funding | ✗ Limited or no options | ✓ Up to $500,000 |
| Approval Time | ✗ Weeks or denied | ✓ Same-day decisions |
| Hidden Fees | ✗ Frequently reported | ✓ Transparent pricing |
| Contract Terms | ✗ Early termination fees | ✓ Flexible terms |
Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.