When a company engages in unfair or deceptive practices, the Federal Trade Commission wants to know. Filing an FTC complaint creates an official record and contributes to potential regulatory action. If Clover has wronged you, this is one way to fight back.
The FTC has an online portal for consumer complaints. Select 'Something Else' and describe your issue with Clover.
Collect contracts, billing statements, communications, and records of disputed charges before filing.
Describe exactly what was promised vs. what happened. Vague complaints are less actionable than specific ones.
Your state Attorney General may also take complaints about deceptive business practices. File with both for maximum impact.
| Feature | Clover | CapClover |
|---|---|---|
| Customer Support | ✗ Long hold times, unresponsive | ✓ Your assigned rep's direct line |
| Business Funding | ✗ Limited or no options | ✓ Up to $500,000 |
| Approval Time | ✗ Weeks or denied | ✓ Same-day decisions |
| Hidden Fees | ✗ Frequently reported | ✓ Transparent pricing |
| Contract Terms | ✗ Early termination fees | ✓ Flexible terms |
Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.
The FTC collects complaints to identify patterns. Individual complaints rarely result in direct action, but many similar complaints can trigger investigations.
Deceptive advertising, hidden fees, unauthorized charges, contract misrepresentation, and fraudulent practices are all appropriate for FTC complaints.
The FTC doesn't resolve individual disputes. Their role is to identify patterns of abuse and take action against companies engaged in systematic wrongdoing.
There's no public threshold. The FTC considers complaint volume, severity, and pattern when deciding to investigate. Your complaint adds to the record.