Your state Attorney General's office protects consumers and businesses from unfair practices. If you've been wronged by Clover and other resolution attempts have failed, filing a formal complaint creates an official record and may prompt action.
Search '[Your State] Attorney General Consumer Complaint' to find the correct portal for your state.
Most AG offices categorize complaints. Choose 'Financial Services' or 'Business Services' for Clover issues.
Include copies of contracts, billing statements, correspondence, and a timeline of events.
State what you want: refund of fees, contract release, etc. Clear requests help investigators understand your goals.
| Feature | Clover | CapClover |
|---|---|---|
| Customer Support | ✗ Long hold times, unresponsive | ✓ Your assigned rep's direct line |
| Business Funding | ✗ Limited or no options | ✓ Up to $500,000 |
| Approval Time | ✗ Weeks or denied | ✓ Same-day decisions |
| Hidden Fees | ✗ Frequently reported | ✓ Transparent pricing |
| Contract Terms | ✗ Early termination fees | ✓ Flexible terms |
Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.
State AGs handle consumer protection complaints, including B2B merchant services issues. They may contact Clover on your behalf or include your complaint in larger investigations.
Response times vary by state and complaint volume. Some states respond within weeks, others take months. Complex issues take longer.
AGs can mediate disputes and in some cases order restitution. However, they prioritize cases affecting many consumers over individual disputes.
File with both. State AGs handle local consumer protection, while federal agencies like the FTC track national patterns. Both records are valuable.