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Clover Go Card Reader Error? Troubleshoot Payment Issues

Card reader errors on your Clover Go mean lost sales and frustrated customers. Whether you're getting error messages or cards simply won't read, we'll help you resolve this quickly.

Quick Fixes to Try Right Now

1

Clean the Card Reader

Use a cleaning card or soft, lint-free cloth to clean the card slot and chip reader. Debris and residue can cause reading errors.

2

Check Bluetooth Connection

Ensure your Clover Go is properly paired with your phone or tablet. Go to your device's Bluetooth settings to verify the connection.

3

Update the Clover Go App

Open your app store and check for updates to the Clover Go app. Outdated software can cause compatibility issues.

4

Re-pair the Device

Unpair the Clover Go from your phone's Bluetooth settings, then set it up again through the Clover Go app.

5

Check Battery Level

Low battery can cause erratic behavior. Charge your Clover Go fully and try processing payments again.

Still Having Issues? Compare Your Options

Feature Clover CapClover
Customer Support Long hold times, unresponsive Your assigned rep's direct line
Business Funding Limited or no options Up to $500,000
Approval Time Weeks or denied Same-day decisions
Hidden Fees Frequently reported Transparent pricing
Contract Terms Early termination fees Flexible terms

Tired of Clover Go Headaches?

Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.

Frequently Asked Questions

Why does my Clover Go keep showing card reader errors?
Common causes include dirty card readers, Bluetooth connectivity issues, outdated app software, or low battery. Regular cleaning and updates prevent most errors.
Can I process payments if the chip reader fails?
Yes, you can fall back to swipe transactions if the chip reader isn't working. Enable manual card entry as a backup in your app settings.
How do I know if my Clover Go card reader is damaged?
If cleaning and software updates don't resolve the issue, and the reader fails with multiple cards, the hardware may be damaged and need replacement.