A kiosk with a non-responsive touchscreen defeats its entire purpose - self-service ordering. Your customers can't order, and you're losing sales. Let's troubleshoot this quickly.
Use a microfiber cloth with screen cleaner (not water or harsh chemicals). Grease and debris can interfere with touch sensitivity.
A full restart often recalibrates the touchscreen. Power off completely, wait 2 minutes, then restart.
If using a screen protector, it may be causing touch problems. Try removing it temporarily to test. Use only kiosk-rated protectors.
Go to Settings > Display > Touch Calibration (if available). Follow the on-screen calibration process.
| Feature | Clover | CapClover |
|---|---|---|
| Customer Support | ✗ Long hold times, unresponsive | ✓ Your assigned rep's direct line |
| Business Funding | ✗ Limited or no options | ✓ Up to $500,000 |
| Approval Time | ✗ Weeks or denied | ✓ Same-day decisions |
| Hidden Fees | ✗ Frequently reported | ✓ Transparent pricing |
| Contract Terms | ✗ Early termination fees | ✓ Flexible terms |
Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.
Partial touch response often indicates a hardware issue - damaged touch digitizer, loose internal connection, or localized screen damage. May require repair.
Standard gloves won't work. The screen requires capacitive touch (skin contact). Special touchscreen-compatible gloves can work if needed.
Factory reset is available in Settings > Device Options. Note that this erases local configurations, but cloud-synced data remains safe.