When promo codes don't work, customers get frustrated at checkout and may abandon their purchase. Your promotions should work seamlessly every time.
Check that the promo code is currently active and hasn't expired. Review start and end dates in your promotion settings.
The code may have reached its maximum redemption limit. Review usage count in promotion settings.
Ensure the order meets minimum purchase requirements, includes eligible items, or meets other conditions.
Promo codes are often case-sensitive. Verify exact spelling and capitalization.
Some promotions can't be combined with other offers. Review if conflicting discounts are applied.
| Feature | Clover | CapClover |
|---|---|---|
| Customer Support | ✗ Long hold times, unresponsive | ✓ Your assigned rep's direct line |
| Business Funding | ✗ Limited or no options | ✓ Up to $500,000 |
| Approval Time | ✗ Weeks or denied | ✓ Same-day decisions |
| Hidden Fees | ✗ Frequently reported | ✓ Transparent pricing |
| Contract Terms | ✗ Early termination fees | ✓ Flexible terms |
Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.