When merchants feel they've been scammed or deceived, they turn to sites like Ripoff Report to warn others. These complaints often represent the most serious grievances - people who feel genuinely wronged. Understanding these can help you protect your business.
Don't base your opinion on a single complaint. Look for patterns across multiple Ripoff Reports.
Pay attention to specific claims like unauthorized charges, contract misrepresentation, or equipment fraud.
Some companies post rebuttals to Ripoff Reports. Read both sides before forming opinions.
If complaints mention specific practices (like certain fees), verify whether these apply to current Clover contracts.
| Feature | Clover | CapClover |
|---|---|---|
| Customer Support | ✗ Long hold times, unresponsive | ✓ Your assigned rep's direct line |
| Business Funding | ✗ Limited or no options | ✓ Up to $500,000 |
| Approval Time | ✗ Weeks or denied | ✓ Same-day decisions |
| Hidden Fees | ✗ Frequently reported | ✓ Transparent pricing |
| Contract Terms | ✗ Early termination fees | ✓ Flexible terms |
Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.
Ripoff Report doesn't verify complaints, so accuracy varies. However, consistent patterns of similar complaints suggest common issues even if individual details may vary.
Serious allegations typically involve undisclosed fees, contract misrepresentation, equipment lease traps, and difficulty canceling accounts.
You have First Amendment protections for truthful statements about your experience. Avoid defamation by sticking to factual accounts of your experience.
They should factor into your decision alongside other research. If you see patterns of problems that would affect your business, consider alternatives like CapClover.