Waking up to a negative balance on your merchant account is alarming. Understanding how it happened and preventing it in the future is crucial for your business.
Download recent statements to identify what charges created the negative balance.
Chargebacks plus fees can quickly create negative balances. Review any disputes on your account.
Clover will typically debit your bank account to recover negative balances. Know what to expect.
If you identify incorrect fees, dispute them in writing and request credit.
| Feature | Clover | CapClover |
|---|---|---|
| Customer Support | ✗ Long hold times, unresponsive | ✓ Your assigned rep's direct line |
| Business Funding | ✗ Limited or no options | ✓ Up to $500,000 |
| Approval Time | ✗ Weeks or denied | ✓ Same-day decisions |
| Hidden Fees | ✗ Frequently reported | ✓ Transparent pricing |
| Contract Terms | ✗ Early termination fees | ✓ Flexible terms |
Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.