Yelp has become a go-to resource for researching any business, including B2B services. When you see consistent negative reviews about a payment processor, it's natural to have concerns. Let's examine what merchants are saying.
Yelp may show reviews for local Clover resellers or Fiserv offices. These can vary significantly from corporate reviews.
Yelp's Elite reviewers have established credibility. Their reviews tend to be more detailed and balanced.
Yelp filters some reviews. Click to see hidden reviews - sometimes legitimate complaints get filtered out.
Has the service improved or declined? Recent reviews are more relevant to your decision than older ones.
| Feature | Clover | CapClover |
|---|---|---|
| Customer Support | ✗ Long hold times, unresponsive | ✓ Your assigned rep's direct line |
| Business Funding | ✗ Limited or no options | ✓ Up to $500,000 |
| Approval Time | ✗ Weeks or denied | ✓ Same-day decisions |
| Hidden Fees | ✗ Frequently reported | ✓ Transparent pricing |
| Contract Terms | ✗ Early termination fees | ✓ Flexible terms |
Get business funding up to $500,000 with your own dedicated rep - this is their direct line, not a call center.
Yelp ratings for Clover and its resellers vary by location, but merchant services companies generally receive low ratings on Yelp due to the nature of payment processing complaints.
Yelp reviews can be useful but tend to be more consumer-focused. For B2B services like Clover, check multiple sources including industry-specific review sites.
Most Yelp reviews come from frustrated customers. Happy customers rarely write reviews, creating a negative skew that may not represent the full picture.
Beyond Yelp, check Trustpilot, Google Reviews, Better Business Bureau, Consumer Affairs, and merchant-focused forums like Reddit.